Worldlex, aware that quality, the environment, workers’ health and safety, and information security are the basic foundation in the performance of our activity, develops its Integrated Management System in accordance with the UNE-EN ISO 9001:2015, 14001:2015, 45001:2018 and 27001:2022 standards, focused on consulting and technical and legal assistance activities for management systems, as well as the design and development of software applications related to these fields and especially to the WorldlexNet platform.
Worldlex Management commits to promoting, developing and managing the needs of its internal and external users and customers, ensuring their satisfaction, while also ensuring compliance with all legal and regulatory requirements and those voluntarily subscribed to by Worldlex.
Therefore, our principles are:
Customer satisfaction – Worldlex is committed to close collaboration, assigning to each project a coordinator and an experienced supervisor, who acts as a driver of a smooth dialogue with the client, in order to understand their needs and guarantee maximum effectiveness, efficiency and satisfaction
Guarantee – Worldlex is made up of a team of legal, technical and consulting experts with experience in the environment, occupational risk prevention, quality, food safety and industrial safety in Spain and internationally.
Continuous improvement – Worldlex ensures the company’s total involvement in achieving the continuous improvement of all services provided, in customer service and in subsequent follow-up, the improvement of its environmental performance taking into account the principles of pollution prevention, as well as improvement actions that ensure workers’ health and safety, and through the implementation of measurement and monitoring systems for the solutions and developments carried out for our clients, as well as Information Security objectives and the protection of the privacy of personal data.
Comprehensive management culture based on service quality, environmental protection, and the health and safety of our workers, training and motivating staff and ensuring information security management and the privacy of personal data, and ensuring through the corresponding tools the elimination of hazards and risks related to workers’ health and safety, so that the comprehensive health of our workers and collaborators is guaranteed.
Awareness of all staff at Worldlex about the importance of implementing and developing an integrated system and complying with customer requirements, legal and regulatory requirements and those subscribed to by the organization, including those relating to Information Security and the protection of personal data. Integrating occupational health and safety criteria in all phases of the company’s operations and in working methods, in all areas and in all roles, and educating and informing workers and collaborators about the risks to which they are exposed and about the objectives established in the area of occupational risk prevention, and promoting behaviour that is respectful of workers’ health and safety. As well as ensuring the consultation and participation of workers in all areas and especially in matters of health and safety.
Availability, integrity and confidentiality - Worldlex ensures that its information systems are managed diligently, taking appropriate measures to protect them against accidental or deliberate damage that may affect the availability, integrity or confidentiality of the information processed or the services provided